COBHAM H264ENC Guía de usuario Pagina 97

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SOLH264TX Broadcast Transmitter
H264TX, H264ENGTX, H264ENC
UNCLASSIFIED
Part A - User Guide
DS000091
Rev 1.2 2013-05-02
UNCLASSIFIED
Page 11-87
Do not store radios and/or batteries in active chargers
11.5 Repairs
Do not attempt any repair. The radio contains no user serviceable parts. Contact the
Cobham Customer Service Centre or take it to a qualified repair technician.
11.6 Technical Support
All other enquires (Like technical support) should be sent to the Client Services team on
tcs.whiteley[email protected]
(no restricted content) or by phone on +441489566750
then press 1 for support.
Office hours: 0900-1700 UK time excluding holidays.
For technical support we undertake to get a first response to you in less than 1 working day,
and a progress update at least every 2 weeks.
11.7 RMA (Return Merchandise Authorization) Service
If troubleshooting steps are unsuccessful, consult your dealer for RMA.
If you would like to return something to Solent please email tcs.[email protected].
We will then send you an RMA request form to complete and return. We’ll then send you an
RMA number and shipping instructions.
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